---
title: Billing & Account | Knowledge Base
description: Billing & Account
---
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1. [Knowledge Base](https://info.enhancefitness.com/)
2. [Billing & Account](https://info.enhancefitness.com/billing-account)
# Billing & Account
## Billing questions
- [Refund Shows in Stripe But Not in Enhance (Manager Suite / Client App)](https://info.enhancefitness.com/kb/refund-shows-in-stripe-but-not-in-enhance-manager-suite-client-app)
- [Common Billing Discrepancies and Payment Issues in Enhance: What to Check and How to Get Them Fixed](https://info.enhancefitness.com/kb/common-billing-discrepancies-and-payment-issues-in-enhance-what-to-check-and-how-to-get-them-fixed)
## Account management
- [How Do I Transfer a Member's Sessions or Account History to a New Account?](https://info.enhancefitness.com/kb/how-do-i-transfer-a-member-s-sessions-or-account-history-to-a-new-account)
- [Getting started](https://info.enhancefitness.com/getting-started#main-content)
- [Account Setup (Manager Suite)](https://info.enhancefitness.com/getting-started#account-setup-manager-suite)
- [Account setup (General User Administration)](https://info.enhancefitness.com/getting-started#account-setup-general-user-administration)
- [Troubleshooting](https://info.enhancefitness.com/troubleshooting#main-content)
- [L1 Support](https://info.enhancefitness.com/troubleshooting#l1-support)
- [Known issues (Manager Suite — booking tools)](https://info.enhancefitness.com/troubleshooting#known-issues-manager-suite-booking-tools)
- [Known issues (Scheduling)](https://info.enhancefitness.com/troubleshooting#known-issues-scheduling)
- [Progress Check](https://info.enhancefitness.com/troubleshooting#progress-check)
- [Known issues (Manager Suite / Trainer App / Client App — data sync)](https://info.enhancefitness.com/troubleshooting#known-issues-manager-suite-trainer-app-client-app-data-sync)
- [Known issues (Trainer App — club-owned tablets/devices)](https://info.enhancefitness.com/troubleshooting#known-issues-trainer-app-club-owned-tablets-devices)
- [Known issues (Sessions & Packages)](https://info.enhancefitness.com/troubleshooting#known-issues-sessions-packages)
- [Common errors (Subscription Cancellation)](https://info.enhancefitness.com/troubleshooting#common-errors-subscription-cancellation)
- [Client App](https://info.enhancefitness.com/troubleshooting#client-app)
- [Known issues (Client App — Personal Training)](https://info.enhancefitness.com/troubleshooting#known-issues-client-app-personal-training)
- [Known issues (Client App / Trainer App / Manager Suite — miscellaneous)](https://info.enhancefitness.com/troubleshooting#known-issues-client-app-trainer-app-manager-suite-miscellaneous)
- [Known issues (Client App — Personal Training videos)](https://info.enhancefitness.com/troubleshooting#known-issues-client-app-personal-training-videos)
- [Known Issues (Scheduling & Availability)](https://info.enhancefitness.com/troubleshooting#known-issues-scheduling-availability)
- [Common errors (Login & Account Access)](https://info.enhancefitness.com/troubleshooting#common-errors-login-account-access)
- [Known issues (Client App / Manager Suite — PT billing & purchase flow)](https://info.enhancefitness.com/troubleshooting#known-issues-client-app-manager-suite-pt-billing-purchase-flow)
- [Known Issues (Trainer Availability)](https://info.enhancefitness.com/troubleshooting#known-issues-trainer-availability)
- [Known issues (Trainer App — session management)](https://info.enhancefitness.com/troubleshooting#known-issues-trainer-app-session-management)
- [Sessions & Packages](https://info.enhancefitness.com/troubleshooting#sessions-packages)
- [Trainer App](https://info.enhancefitness.com/troubleshooting#trainer-app)
- [Client App / Trainer App](https://info.enhancefitness.com/client-app-trainer-app#main-content)
- [Login & Access](https://info.enhancefitness.com/client-app-trainer-app#login-access)
- [Getting Started / Features & How-tos (spans Client App, Trainer App, Manager Suite)](https://info.enhancefitness.com/getting-started-features-how-tos-spans-client-app-trainer-app-manager-suite)
- [Client App](https://info.enhancefitness.com/client-app#main-content)
- [Login & Access](https://info.enhancefitness.com/client-app#login-access)
- [Personal Training](https://info.enhancefitness.com/client-app#personal-training)
- [Dashboards](https://info.enhancefitness.com/dashboards#main-content)
- [Login & Access](https://info.enhancefitness.com/dashboards#login-access)
- [Report Access/Visibility](https://info.enhancefitness.com/dashboards#report-access-visibility)
- [Data Accuracy in Reports](https://info.enhancefitness.com/dashboards#data-accuracy-in-reports)
- [Data & Syncing (Manager Suite, Trainer App, Client App)](https://info.enhancefitness.com/data-syncing-manager-suite-trainer-app-client-app)
- [Manager Suite](https://info.enhancefitness.com/manager-suite#main-content)
- [Login & Access](https://info.enhancefitness.com/manager-suite#login-access)
- [Billing & Account](https://info.enhancefitness.com/billing-account#main-content)
- [Billing questions](https://info.enhancefitness.com/billing-account#billing-questions)
- [Account management](https://info.enhancefitness.com/billing-account#account-management)
- [Scheduling & Availability](https://info.enhancefitness.com/scheduling-availability)
- [Sessions & Packages (Manager Suite / Trainer App)](https://info.enhancefitness.com/sessions-packages-manager-suite-trainer-app)
- [Account Management](https://info.enhancefitness.com/account-management#main-content)
- [Editing/Updating User Information (Manager Suite)](https://info.enhancefitness.com/account-management#editing-updating-user-information-manager-suite)
- [Login & Access](https://info.enhancefitness.com/login-access#main-content)
- [Client App / Personal Training](https://info.enhancefitness.com/login-access#client-app-personal-training)
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